As we transition to working remotely, one of the issues facing nonprofits is corresponding with donors. With employees or volunteers working at home, it becomes difficult to print at large printers and have sufficient printer ink, not to mention paper and envelopes, to send a large volume of letters. The average home printer may not be suitable for printing and sending hundreds of letters at a time. In this case, having the ability to email correspondence to donors becomes vital.
Within FundRaiser Software, the process to send a letter by email, as opposed to printing and mailing it remains the same. Within both the automated correspondence window and the mass mailings window, there’s an option to “send by email where appropriate”. What’s “appropriate”? That means the donor has an active email address on record.
When you choose “send by email” the system spools a copy of the correspondence into the outbox as if you’d drafted an email to that donor. If the donor has print and email chosen, then a backup paper copy will also be created. When you’ve processed all your letters, going to the email outbox allows you to review and send the emails.
So how do you send emails from FundRaiser? First, enter your email credentials. Usually this requires reaching out to your technical staff, or please call our support team. We’d be happy to discuss email with you. You’ll need the server address, username, and password for your email account. Once that information is saved, it can be used to send correspondence.
All you’ll need to do is select an email address when sending correspondence and emails will be spooled to the outbox where they can then be sent. This will help cut down on postage costs, as well as make it easier to communicate with your donors while working remote.