FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

Changing Contact Information

Today I was looking through my emails and I noticed that I have quite a few from customers who want me to update their contact information for billing  purposes in our database. I’m happy to do this, of course, but I also wanted to  point out a way that you, as a FundRaiser customer, can control your own contact information.  Accessing this information through our Customer Portal is just for you!

You can log in, set up multiple users, view free training videos, review help technical support help documents and interact with other users and the FundRaiser staff through the Support Forum.  Make sure you contact our Technical Support staff to obtain your username or you can reset your password on your own from the login page.

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Back from NRB

NRB 2011 Crosstalk
NRB 2011 Josh and Joe Emert
Calvin Bader and Autumn Shirley

Recently, Joshua and I had the opportunity to attend and exhibit at the 2011 National Religious Broadcasting Convention in Nashville, TN. I cannot easily describe how invigorating and inspiring it was to be surrounded by passionate, engaged nonprofit leaders for four whole days! It’s so easy to get so caught up with everyday management details, that I sometimes forget why I got involved in this business in the first place. The convention was a wonderful reminder of how much I love working with nonprofits. I can honestly say that I love my job because I get to work with the most important people in the world.While we were there, we also had the opportunity to meet with some of our clients, many of whom have been with us for a long time. Caleb, Jennifer (in photo at left with Joshua Shirley), and Josh Weiss from CrossTalk Ministries came by to meet us and could not have been more kind! They have been using FundRaiser since 1999, and are a brilliant example of a nonprofit who has really made the best use of donor management software, beginning with FundRaiser Basic and upgrading over the years all the way up to Professional Hosted! You can read the story or how CrossTalk has used FundRaiser to increase their donor base in their case study here. We also met Joe Emert (in photo at right with Joshua Shirley) from Life Radio Ministries, who spent a long time talking with Joshua about some of the ways he uses FundRaiser to manage their events, and to provide us with some thoughtful input for future development. Joe was so kind to share so much of his time with us.

 

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1663 Hits

Back from NRB


Recently, Joshua and I had the opportunity to attend and exhibit at the 2011 National Religious Broadcasting Convention in Nashville, TN. I cannot easily describe how invigorating and inspiring it was to be surrounded by passionate, engaged nonprofit leaders for four whole days! It’s so easy to get so caught up with everyday management details, that I sometimes forget why I got involved in this business in the first place. The convention was a wonderful reminder of how much I love working with nonprofits. I can honestly say that I love my job because I get to work with the most important people in the world.

NRB 2011 CrosstalkWhile we were there, we also had the opportunity to meet with some of our clients, many of whom have been with us for a long time. Caleb, Jennifer (in photo at left with Joshua Shirley), and Josh Weiss from CrossTalk Ministries came by to meet us and could not have been more kind! They have been using FundRaiser since 1999, and are a brilliant example of a nonprofit who has really made the best use of donor management software, beginning with FundRaiser Basic and upgrading over the years all the way up to Professional Hosted! You can read the story or how CrossTalk has used FundRaiser to increase their donor base in their case study here. NRB 2011 Josh and Joe Emert


We also met Joe Emert (in photo at right with Joshua Shirley) from Life Radio Ministries, who spent a long time talking with Joshua about some of the ways he uses FundRaiser to manage their events, and to provide us with some thoughtful input for future development. Joe was so kind to share so much of his time with us.

 

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1159 Hits

NRB 2011

It was exciting and rewarding to visit the National Religious Broadcasters (NRB) convention for 2011. Autumn and I met so many people who are continuing to increase their reach on the world and were looking for a way to keep the relationships with their contacts intact. We are happy to announce two new FundRaiser Basic users, Revelation Ministries and Faith Radio. Our new FundRaiser Online user is Focus on Life radio. We hope in the years to come their efforts are maximized and personal.

2376 Hits

New Blog - Old Dog

Okay, so it’s 2011 and I’ve been working with PC’s for nearly 30 years, yet I’ve never before “blogged”. In preparation for launching a Tech/Training Blog for FundRaiser Software, I’ve searched for definitions and examples of blogs, and have discovered that there is no single approach to blogging, nor is there a real standard against which to judge a blog’s merit. Bear with me, please, as this blog develops, and feel free to email me with your suggestions for topics of interest. You can reach me at This email address is being protected from spambots. You need JavaScript enabled to view it..

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1182 Hits

New Blog - Old Dog

Okay, so it’s 2011 and I’ve been working with PC’s for nearly 30 years, yet I’ve never before “blogged”. In preparation for launching a Tech/Training Blog for FundRaiser Software, I’ve searched for definitions and examples of blogs, and have discovered that there is no single approach to blogging, nor is there a real standard against which to judge a blog’s merit. Bear with me, please, as this blog develops, and feel free to email me with your suggestions for topics of interest. You can reach me at This email address is being protected from spambots. You need JavaScript enabled to view it..

Continue reading
1849 Hits

Is onsite training in FundRaiser the right option for you?

If you work best with an 'in person' trainer, need to get up to speed fast, and/or want to work directly with a trainer with your data and fundraising task, onsite training might be the way for you to go. It was for the Lisner-Louise-Dickson-Hurt Home.

 

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Training videos all available through customer portal

You can now view all of the training videos at any time, if you are a FundRaiser user with current support. Just log into the Customer Portal and click on the Training Video tab. There you will see links to:

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From the Developer: What is FundRaiser Online

FundRaiser Online works exactly like the current version of FundRaiser installed on your computer. The difference is that you can run it from anywhere that you have internet access:  home, office, library, hotel room.... you name it. You can let board members or other people have access to it, and you can limit what they can do and what they can see in the program, just like with the regular version of FundRaiser. Read more...

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Case study: The Mariemont Foundation

Until recently, Mariemont School Foundation kept their donation records on Excel spreadsheets and pieces of paper. Encouraged to adopt donor management software by a new development director, they have quickly seen an increase in donations and members.The Foundation was established fifteen years ago and was very slow growing. "Records were kept in notebooks and on Excel spreadsheets. There were multiple Excel sheets. Nothing was ever carried over, so a new sheet was started every time," says Ann Pardue, on the Board to Trustees for the Mariemont School Foundation, and now the main user of FundRaiser. Read more...

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Case study: Childcare Resources of Indian River

Donor relations at Childcare Resources were limited when Pam King started her job there as the new Executive Director. "Letters were sent to the entire mailing list. We had no software, so we weren't able to personalize them or target them to sections of our donor base. Many donors were sporadic givers, giving once every few years, but there was no way to track giving history so it was hard to follow-up in an effective way." Childcare Resources helps lower-income children receive high quality childcare.

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Donor management for schools

What do schools have in common with theatres and hospitals when it comes to fundraising? The answer is that all of them have a source of potential donors among the people who have benefited from their paid services. When schools focus their donor cultivation on parents, alumni, and the close relatives of students and alumni, they are likely to see a very positive return. Knowing this has led several private schools who are FundRaiser users to succeed at increasing their donations over the last few years.

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Is onsite training in FundRaiser the right option for you?

If you work best with an 'in person' trainer, need to get up to speed fast, and/or want to work directly with a trainer with your data and fundraising task, onsite training might be the way for you to go. It was for the Lisner-Louise-Dickson-Hurt Home.

 

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23935 Hits

Case Study: USLEAP

Letter appeals are an integral tool to fundraising at US Labor Education in the Americas Project. USLEAP uses them not only to raise money but also to keep donors informed. "We send out four letters a year to repeat donors and an occasional letter to lapsed donors depending on time available," says Rachel Wallis, Development Associate, and a FundRaiser Professional user. The repeat mailings are worthwhile. "Twenty percent of our donors give more than once a year in response," she says. Read more...

2019 Hits

August's FundRaiser Vacation Day

At FundRaiser Software, we have a policy of every month having at least one 3-day holiday weekend.  In August, the US has no official holiday for some reason, so we create our own. We used to celebrate the Australian holiday of Picnic Day in August. What a fine tradition!  But, we recently discovered that August is also Happiness Happens month, and we couldn't resist.  So we have combined the old-fashioned fun of Picnic Day with the spontaneity of Happiness Happens Day.  It just doesn't get any better. If you would like to know more about the Happiness Happens movement, visit the website of the Secret Society of Happy People, www.sohp.com .  So our FundRaiser users can join us in celebrating happiness, we're offering a free copy of Don't Even Think of Raining on My Parade: Adventures of the Secret Society of Happy People for any FundRaiser purchase of over $200. Whether you need to upgrade, update, renew support, purchase a module or add additional users, we'll be thrilled to hear from you! Call us at: 800-880-3454 ext. 3

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Custom Labels Do-able

Just today I received an email wondering if it is possible to create custom labels in FundRaiser. The organization is member-based and they wanted to be able to make their own name tags with particular information from the database displayed.

Here was my response, and it may be helpful for you, too:

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822 Hits

Custom Labels Do-able

Just today I received an email wondering if it is possible to create custom labels in FundRaiser. The organization is member-based and they wanted to be able to make their own name tags with particular information from the database displayed.

Here was my response, and it may be helpful for you, too:

Continue reading
1437 Hits

Case Study: Habitat for Humanity/7 Rivers Maine

Habitat for Humanity/7 Rivers Maine came to FundRaiser looking for a more powerful software to help with their fund raising. They were using an outdated version of software which they acquired through the nationwide Habitat for Humanity umbrella organization. Now they were finding that software too limiting. In their work, Habitat for Humanity/7 Rivers Maine coordinates the labor of volunteers with contributions of money and materials to build modest, affordable housing. For that reason, excellent tracking of volunteers and gifts of money and goods are crucial to their mission. They needed to be able to easily enter, categorize, and report on these key areas. Read more...

2099 Hits

What's in a blog?

 

Many of you may know that the training office at FundRaiser Software is detached from the main business office which is in West Plains, Missouri.  Our training office is in Arizona, originally in Tucson, but now in the smaller-than-West-Plains town of Oracle.  Having this separation can be a challenge, as it tends to make communications both less frequent and more crucial to achieving our common goals, and it tends to lead to a sense of disconnection from the company.
In a meeting today, it hit home that, as the training manager, I need to have a better sense of "connection" to our users; to be more accessible; and to bring more of the finer points of using FundRaiser software to the table than can be presented in a classroom (read: webinar) setting.  As a part of the solution to that challenge, I'm turning to "blogging" to be able to present ideas, hints, tips, tricks, and answers to questions from you, our users.
As I become more familiar with this venue, video "snippits" will appear from time to time, to reinforce the written explanations.  Occasionally a link to another organization may appear (with their permission, of course) so that users who wish to do so can become more familiar with other non-profits using the software.  I would also hope that you folks will offer feedback on what you see here, to keep me informed about your primary concerns with using the software, etc.
My mini-bio:  Born in 1946, reared in Ohio, Navy Sonar Technician, married/divorced/remarried (about to celebrate our 22nd wedding anniversary), myriad occupations along the way, including (but no limited to, heh heh) in no particular order:  truck driver, insurance salesman, Harley mechanic (certified), corporate trust clerk, on-air radio personality, musician, computer tech, programmer, software salesman, trainer.
In every position I've held, there were certain tools of the trade, some quite physical in nature, others psychological, but each tool had its place.  I'm hoping to show you, over time, the nature of the tools in FundRaiser software, because, when it comes right down to it, FundRaiser is just a tool, and the key to success in using it is learning how it works.  And it helps to work within the design of the tool, rather than trying to "bend" the tool to the task at hand.  Hammering with a pipe wrench is not good for the pipe wrench at the least, and fixing the resulting mess can be more time-consuming and costly that having found a hammer in the first place!!
So I may be using a lot of tool metaphors, and phrasing things in non-fundraiser oriented terms, but that's because, when it comes down to it, I'm no fund raiser.  That's your job.  To help teach you how to use your tools, how to clean them, store them, and keep them from becoming lost, is my job.
Thanks.
Larry Weaver, Training Manager
FundRaiser Software
http://www.fundraisersoftware.com
800-880-2997 Training (direct)
Need Help with FundRaiser?? 800-543-4131 Tech Support

Many of you may know that the training office at FundRaiser Software is detached from the main business office which is in West Plains, Missouri.  Our training office is in Arizona, originally in Tucson, but now in the smaller-than-West-Plains town of Oracle.  Having this separation can be a challenge, as it tends to make communications both less frequent and more crucial to achieving our common goals, and it tends to lead to a sense of disconnection from the company.

In a meeting today, it hit home that, as the training manager, I need to have a better sense of "connection" to our users; to be more accessible; and to bring more of the finer points of using FundRaiser software to the table than can be presented in a classroom (read: webinar) setting.  As a part of the solution to that challenge, I'm turning to "blogging" to be able to present ideas, hints, tips, tricks, and answers to questions from you, our users.

Continue reading
1718 Hits

What's in a blog?

 

Many of you may know that the training office at FundRaiser Software is detached from the main business office which is in West Plains, Missouri.  Our training office is in Arizona, originally in Tucson, but now in the smaller-than-West-Plains town of Oracle.  Having this separation can be a challenge, as it tends to make communications both less frequent and more crucial to achieving our common goals, and it tends to lead to a sense of disconnection from the company.
In a meeting today, it hit home that, as the training manager, I need to have a better sense of "connection" to our users; to be more accessible; and to bring more of the finer points of using FundRaiser software to the table than can be presented in a classroom (read: webinar) setting.  As a part of the solution to that challenge, I'm turning to "blogging" to be able to present ideas, hints, tips, tricks, and answers to questions from you, our users.
As I become more familiar with this venue, video "snippits" will appear from time to time, to reinforce the written explanations.  Occasionally a link to another organization may appear (with their permission, of course) so that users who wish to do so can become more familiar with other non-profits using the software.  I would also hope that you folks will offer feedback on what you see here, to keep me informed about your primary concerns with using the software, etc.
My mini-bio:  Born in 1946, reared in Ohio, Navy Sonar Technician, married/divorced/remarried (about to celebrate our 22nd wedding anniversary), myriad occupations along the way, including (but no limited to, heh heh) in no particular order:  truck driver, insurance salesman, Harley mechanic (certified), corporate trust clerk, on-air radio personality, musician, computer tech, programmer, software salesman, trainer.
In every position I've held, there were certain tools of the trade, some quite physical in nature, others psychological, but each tool had its place.  I'm hoping to show you, over time, the nature of the tools in FundRaiser software, because, when it comes right down to it, FundRaiser is just a tool, and the key to success in using it is learning how it works.  And it helps to work within the design of the tool, rather than trying to "bend" the tool to the task at hand.  Hammering with a pipe wrench is not good for the pipe wrench at the least, and fixing the resulting mess can be more time-consuming and costly that having found a hammer in the first place!!
So I may be using a lot of tool metaphors, and phrasing things in non-fundraiser oriented terms, but that's because, when it comes down to it, I'm no fund raiser.  That's your job.  To help teach you how to use your tools, how to clean them, store them, and keep them from becoming lost, is my job.
Thanks.
Larry Weaver, Training Manager
FundRaiser Software
http://www.fundraisersoftware.com
800-880-2997 Training (direct)
Need Help with FundRaiser?? 800-543-4131 Tech Support

Many of you may know that the training office at FundRaiser Software is detached from the main business office which is in West Plains, Missouri.  Our training office is in Arizona, originally in Tucson, but now in the smaller-than-West-Plains town of Oracle.  Having this separation can be a challenge, as it tends to make communications both less frequent and more crucial to achieving our common goals, and it tends to lead to a sense of disconnection from the company.

In a meeting today, it hit home that, as the training manager, I need to have a better sense of "connection" to our users; to be more accessible; and to bring more of the finer points of using FundRaiser software to the table than can be presented in a classroom (read: webinar) setting.  As a part of the solution to that challenge, I'm turning to "blogging" to be able to present ideas, hints, tips, tricks, and answers to questions from you, our users.

Continue reading
2067 Hits
Wait a minute, while we are rendering the calendar
mode code training tip texting donors donation history banquet product news Tickles gift entry pledges Thanksgiving operational costs Reminders merge notes GoFundMe project fundraising letter FundRaiser Hosted donor loyalty vacation training Resiliency planned giving features Excel PayPal add ons upgrade event management donor attrition rate ticket sales spreadsheets major gift prospects government grants relationship tracking adding personal notes to letters advanced tab on site training board members endowment campaign capital campaign End of Year Letters foundations pictures membership programs tribute gifts community arts nonprofits data entry merge fields Importing Data motivation disaster relief community broadcasting Facebook development director campaign management Network for Good SYBUNTS entering auction gifts donor recognition alumni user interface premiums online donations new version raffle Constant Contact mission driven general technical support accounting software donor profile how to handle auction gifts segmenting donors look and feel flash sales grassroots campaign thank you letters Company culture ROI ticketsales major donors salutation FundRaiser Basic Donor Portal Thank You corporate sponsors new nonprofit arts giving levels Snow Birds NCOA processing follow up how-to videos custom page backing up data Codes repeat donors donor advised funds community supported gardens lapsed donor upgrading donors support updates budget animal rescue Volunteer module donor spare fields small donations donor retention rate social media National Change of Address case study holiday letters Crowdfunding Campaign anonymous donors targeted mailings happiness user spotlights Reporting to IRS In-Kind gifts holiday large donations Task List online donations membersip benefits importing csv security FundRaiser Spark volunteering #GivingTuesday correspondance campaign donor preferences data analysis new donors monthly giving fundraising letters customer portal data conversion charity golf tournaments word processor donor source donor contact information Groupings Personalizing mailing Congratulations welcome packet volunteers Facebook campaign brick campaign appeal membership benefits New Year donor slip tech tip change of address updating the Ask role of nonprofits appeal letters phoning donors grants building donor relationships office customer service annual maintenance plan motivation code new leadership annual campaign giving history operating systems transparency Cloud memorial giving understanding giving trends solicitors GivingTuesday personalizing letters prospects correspondence new features gift notes field holiday giving tax summary letters nonprofit fundraising gift acceptance policy planning donor attrition direct mail announcements donor targeting overview auction in honor of donations legacy giving moves management publicity materials password protection Alternative Addresses reports letter templates increasing giving amounts communications LYBUNTS recurring gifts

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