FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

Gift Thank Yous Are the Heart of Appreciation

YouAreLoved2

Dear Kim,

As a new fundraiser for a mental health provider, I would like to know the etiquette and proper mode of thanking someone for either an in-kind gift or a monetary donation. It is bad form to send a pre-printed card to acknowledge the gift? I am referring to monetary gifts under $100.
~Ms. Manners, Jr.

Dear Junior Ms.,

Inadvertently, you have uncovered one of my pet peeves, which is the paucity of thank you notes, and, when they are sent, the lack of graciousness that characterizes them. I really believe that the time is well spent sending personalized thank you notes for EVERY gift, and writing a short personal note at the bottom of the card or letter. Your database should be able to merge the donors’ names and addresses onto the thank you letter, which will include the amount the donor gave. If you only have dozens of donors (rather than hundreds or thousands), consider handwriting the whole note. Aside from the fact that thank you notes are the right thing to do, they also inspire donor loyalty and do a lot to keep donors giving over and over.

Many organizations have tried to save time and money by not thanking smaller donors or using pre-printed forms. This is false economy. When people feel personally appreciated, they are more likely to give again, and to show more interest in the work of the organization. They are more likely to tell their friends about your group. Finally, writing thank you notes is a wonderful introduction to fundraising for shy board members or for a volunteer with nice handwriting who can come in to your office once a week. Rather than a chore, sending thank you notes should be one of the highlights of our day.
~Kim

Orignially published in the Grassroots FundRaising Journal. FundRaiser users can subscribe at a special rate of $30/year by entering is "$30" in the coupon code field on the second page of the subscription process.

To learn more about how FundRaiser can help create high-quality thank you notes : Take an online guided tour of FundRaiser and learn about the features in FundRaiser that interest you the most.

Handling Holiday Auction Gifts
Thank Your Donors With Pictures

Related Posts

Wait a minute, while we are rendering the calendar
word processor Facebook campaign correspondence tribute gifts user spotlights volunteers nonprofit fundraising Codes support New Year foundations backing up data donor attrition community broadcasting community arts nonprofits banquet campaign management giving history operating systems arts data entry spreadsheets customer service direct mail product news corporate sponsors new leadership membership benefits increasing giving amounts Facebook texting donors Snow Birds community supported gardens Personalizing Donor Portal ticket sales communications custom page vacation welcome packet legacy giving FundRaiser Spark features Cloud donor profile how-to videos raffle donor loyalty Excel donor targeting importing csv membership programs the Ask Congratulations annual maintenance plan user interface volunteering premiums appeal letters major gift prospects development director updates charity golf tournaments Alternative Addresses Tickles #GivingTuesday new donors follow up capital campaign event management flash sales fundraising letters role of nonprofits giving levels ROI donor contact information endowment campaign Thank You technical support training large donations office Reporting to IRS donor attrition rate Reminders monthly giving accounting software letter templates personalizing letters FundRaiser Hosted building donor relationships in honor of donations gift acceptance policy Groupings training tip tax summary letters donor preferences LYBUNTS motivation code major donors case study new nonprofit add ons pictures new version Resiliency fundraising donation history understanding giving trends ticketsales mode code look and feel anonymous donors adding personal notes to letters online donations targeted mailings pledges solicitors donor security data conversion GoFundMe project recurring gifts animal rescue End of Year Letters membersip benefits advanced tab motivation thank you letters segmenting donors on site training relationship tracking upgrading donors general change of address updating mission driven Crowdfunding Campaign data analysis grants password protection Task List GivingTuesday happiness gift entry spare fields disaster relief Constant Contact donor source how to handle auction gifts alumni government grants memorial giving new features upgrade board members merge fields donor recognition auction announcements Thanksgiving Importing Data NCOA processing Network for Good PayPal overview operational costs online donations phoning donors brick campaign tech tip lapsed donor merge notes customer portal grassroots campaign annual campaign reports small donations social media Volunteer module National Change of Address publicity materials budget moves management In-Kind gifts gift notes field correspondance donor retention rate donor slip entering auction gifts SYBUNTS Company culture

Connect With Us

  800-880-3454 ext 3
  Email Us
  Request More Information
  Monday-Friday
      8:30AM-5:30PM CST

Customer Portal Login Form

User Name:
Password:

If you are not sure about your Customer User Name, please call 800-543-4131 and we will be able to help you.

Or you have lost your password, Request Password