FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

Gift Thank Yous Are the Heart of Appreciation


Dear Kim,

As a new fundraiser for a mental health provider, I would like to know the etiquette and proper mode of thanking someone for either an in-kind gift or a monetary donation. It is bad form to send a pre-printed card to acknowledge the gift? I am referring to monetary gifts under $100.
~Ms. Manners, Jr.

Dear Junior Ms.,

Inadvertently, you have uncovered one of my pet peeves, which is the paucity of thank you notes, and, when they are sent, the lack of graciousness that characterizes them. I really believe that the time is well spent sending personalized thank you notes for EVERY gift, and writing a short personal note at the bottom of the card or letter. Your database should be able to merge the donors’ names and addresses onto the thank you letter, which will include the amount the donor gave. If you only have dozens of donors (rather than hundreds or thousands), consider handwriting the whole note. Aside from the fact that thank you notes are the right thing to do, they also inspire donor loyalty and do a lot to keep donors giving over and over.

Many organizations have tried to save time and money by not thanking smaller donors or using pre-printed forms. This is false economy. When people feel personally appreciated, they are more likely to give again, and to show more interest in the work of the organization. They are more likely to tell their friends about your group. Finally, writing thank you notes is a wonderful introduction to fundraising for shy board members or for a volunteer with nice handwriting who can come in to your office once a week. Rather than a chore, sending thank you notes should be one of the highlights of our day.

Orignially published in the Grassroots FundRaising Journal. FundRaiser users can subscribe at a special rate of $30/year by entering is "$30" in the coupon code field on the second page of the subscription process.

To learn more about how FundRaiser can help create high-quality thank you notes : Take an online guided tour of FundRaiser and learn about the features in FundRaiser that interest you the most.

Handling Holiday Auction Gifts
Thank Your Donors With Pictures

Related Posts

Wait a minute, while we are rendering the calendar
direct mail government grants overview Importing Data appeal letters campaign donor retention donor attrition rate volunteering small donations custom page campaign management memorial giving grassroots campaign event management Excel prospects foundations thank you letters capital campaign donation history donor recognition product news donor slip flash sales how to handle auction gifts giving levels training development director donor profile donor retention rate the Ask data analysis customer portal new features mode code add ons Codes raffle disaster relief National Change of Address major gift prospects tribute gifts welcome packet letter brick campaign anonymous donors appeal Network for Good SYBUNTS ticketsales holiday mission driven Crowdfunding Campaign ROI tech tip upgrade pictures email follow up Task List Snow Birds GoFundMe project holiday letters corporate sponsors how-to videos large donations FundRaiser Hosted donor contact information merge fields announcements motivation code Constant Contact new donors donor engagement Facebook campaign mailing new version Facebook New Year Company culture user interface donor source passwords publicity materials features Volunteer module office donor relations arts spreadsheets repeat donors letter templates In-Kind gifts Reporting to IRS role of nonprofits solicitors NCOA processing board members giving history Congratulations planned giving community arts nonprofits moves management word processor legacy giving Personalizing FundRaiser Basic donor tax summary letters case study banquet Alternative Addresses pledges salutation segmenting donors happiness membership benefits new leadership Thank You correspondence building donor relationships merge notes Groupings support community supported gardens recurring gifts communications gift acceptance policy vacation operational costs on site training online donations change of address updating FundRaiser Spark charity golf tournaments targeted mailings password protection Cloud phoning donors ticket sales customer service Donor Portal End of Year Letters holiday giving online donations membersip benefits transparency endowment campaign budget donor attrition community broadcasting #GivingTuesday user spotlights correspondance planning membership programs LYBUNTS donor prospects backing up data motivation volunteers gift entry annual maintenance plan nonprofit fundraising animal rescue lapsed donor donor preferences general technical support increasing giving amounts adding personal notes to letters importing csv understanding giving trends operating systems fundraising letters advanced tab fundraising data entry Resiliency look and feel data conversion training tip premiums reports monthly giving security upgrading donors spare fields gift notes field accounting software major donors Tickles Reminders GivingTuesday social media entering auction gifts personalizing letters new nonprofit donor targeting texting donors in honor of donations relationship tracking annual campaign donor loyalty alumni Thanksgiving auction PayPal updates donor advised funds grants

Connect With Us

  800-880-3454 ext 3
  Email Us
  Request More Information
      8:30AM-5:30PM CST

Customer Portal Login Form

User Name:

If you are not sure about your Customer User Name, please call 800-543-4131 and we will be able to help you.

Or you have lost your password, Request Password